Outage in Grow
AWS US-East-1 Performance Issues
Resolved
Major
October 20, 2025 - Started 5 months ago
- Lasted 1 day
Official incident page
Incident Report
We are aware of an ongoing AWS outage in the us-east-1 region where AWS is reporting elevated error rates and degraded performance for a number of its services in that region. Because Grow depends on resources hosted in us-east-1, you may experience slow response times, time-outs, or sporadic failures when performing some operations.
Our team is monitoring the situation closely and will update this page as AWS restores normal service.
Components affected
Grow Builder and Dashboards
Grow Pulling Data
Grow Accelo
Grow ActiveCampaign
Grow Adroll
Grow Airtable
Grow Amazon Redshift
Grow Amazon S3
Grow Amazon Seller Central
Grow Asana
Grow Authorize.net
Grow Banking Connections
Grow BigCommerce
Grow Box
Grow Bronto
Grow Campaign Monitor
Grow Chargebee
Grow ConstantContact
Grow Copper
Grow Custom REST
Grow Delighted
Grow Dropbox
Grow Excel / CSV Upload
Grow Facebook
Grow Facebook Ads
Grow Five9
Grow Formstack
Grow Freshbooks
Grow Freshdesk
Grow Freshservice
Grow FTP/SFTP File Access
Grow Google Ads
Grow Google Analytics
Grow Google Analytics Multi-Channel
Grow Google Big Query
Grow Google Drive
Grow Google Search Console
Grow Google Sheets
Grow Harvest
Grow HubSpot
Grow Infusionsoft
Grow Insightly
Grow Instagram
Grow Intercom
Grow Jira
Grow LinkedIn
Grow LinkedIn Ads
Grow Mailchimp
Grow Marchex
Grow Marketo
Grow Bing Ads (Microsoft Advertising)
Grow Mixpanel
Grow Mongo DB
Grow Moz
Grow MySQL
Grow Netsuite
Grow OneDrive
Grow Pardot
Grow Paypal
Grow Pipedrive
Grow Podio
Grow PostgreSQL
Grow Promoter.io
Grow Qualtrics
Grow Quickbooks Online
Grow Recurly
Grow RingCentral
Grow Salesforce
Grow Salesforce Marketing Cloud
Grow Shipstation
Grow Shopify
Grow Smartsheet
Grow SQL Server
Grow Square
Grow Stripe
Grow Sugar CRM
Grow Teamwork Projects
Grow Totango
Grow TSheets
Grow Twitter
Grow Twitter Ads
Grow Typeform
Grow WooCommerce
Grow Wrike
Grow Xero
Grow YouTube
Grow Zapier
Grow Zendesk
Grow Zendesk Sell
Grow Zoho CRM
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/21/2025 04:05PM
This incident has been resolved.
MONITORING
5 months ago - at 10/20/2025 11:28PM
The AWS incident has been resolved and system performance has returned to normal.
We will continue to monitor the fix to make sure everything is stable.
IDENTIFIED
5 months ago - at 10/20/2025 05:45PM
AWS continues to update the us-east-1 incident status. While some services are improving, the issue has not yet been fully resolved.
Status updates for AWS Service Health can be found here: https://health.aws.amazon.com/health/status
IDENTIFIED
5 months ago - at 10/20/2025 03:27PM
We are aware of an ongoing AWS outage in the us-east-1 region where AWS is reporting elevated error rates and degraded performance for a number of its services in that region. Because Grow depends on resources hosted in us-east-1, you may experience slow response times, time-outs, or sporadic failures when performing some operations.
Our team is monitoring the situation closely and will update this page as AWS restores normal service.