Outage in Grow
AWS US-East-1 Performance Issues
Resolved MajorIncident Report
We are aware of an ongoing AWS outage in the us-east-1 region where AWS is reporting elevated error rates and degraded performance for a number of its services in that region. Because Grow depends on resources hosted in us-east-1, you may experience slow response times, time-outs, or sporadic failures when performing some operations.
Our team is monitoring the situation closely and will update this page as AWS restores normal service.
Components affected
Grow Box Grow Google Search Console Grow Teamwork Projects Grow Google Drive Grow Bing Ads (Microsoft Advertising) Grow Twitter Ads Grow Pipedrive Grow Promoter.io Grow Google Sheets Grow Amazon Redshift Grow Chargebee Grow YouTube Grow Dropbox Grow Mixpanel Grow Intercom Grow Excel / CSV Upload Grow Totango Grow ConstantContact Grow Square Grow Facebook Ads Grow Amazon Seller Central Grow Adroll Grow Harvest Grow LinkedIn Grow HubSpot Grow MySQL Grow ActiveCampaign Grow Airtable Grow Stripe Grow Formstack Grow Google Analytics Grow Moz Grow Salesforce Marketing Cloud Grow Five9 Grow Shipstation Grow BigCommerce Grow WooCommerce Grow Freshservice Grow Builder and Dashboards Grow Xero Grow Copper Grow OneDrive Grow Google Big Query Grow Google Ads Grow Salesforce Grow Amazon S3 Grow Typeform Grow Qualtrics Grow Zendesk Grow Custom REST Grow RingCentral Grow Facebook Grow FTP/SFTP File Access Grow Quickbooks Online Grow PostgreSQL Grow Wrike Grow SQL Server Grow Infusionsoft Grow Podio Grow Authorize.net Grow Asana Grow Mongo DB Grow Bronto Grow Twitter Grow LinkedIn Ads Grow Freshdesk Grow Smartsheet Grow Banking Connections Grow Google Analytics Multi-Channel Grow Marchex Grow Campaign Monitor Grow Netsuite Grow Paypal Grow Zoho CRM Grow Shopify Grow Mailchimp Grow Zendesk Sell Grow Freshbooks Grow Marketo Grow Pulling Data Grow Recurly Grow Sugar CRM Grow Accelo Grow Instagram Grow Zapier Grow TSheets Grow Jira Grow Delighted Grow Pardot Grow InsightlyLatest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 04:05PM
This incident has been resolved.
MONITORING
6 months ago - at 10/20/2025 11:28PM
The AWS incident has been resolved and system performance has returned to normal.
We will continue to monitor the fix to make sure everything is stable.
IDENTIFIED
6 months ago - at 10/20/2025 05:45PM
AWS continues to update the us-east-1 incident status. While some services are improving, the issue has not yet been fully resolved.
Status updates for AWS Service Health can be found here: https://health.aws.amazon.com/health/status
IDENTIFIED
6 months ago - at 10/20/2025 03:27PM
We are aware of an ongoing AWS outage in the us-east-1 region where AWS is reporting elevated error rates and degraded performance for a number of its services in that region. Because Grow depends on resources hosted in us-east-1, you may experience slow response times, time-outs, or sporadic failures when performing some operations.
Our team is monitoring the situation closely and will update this page as AWS restores normal service.
Latest Grow outages
Grow App Partial Outage - 6 months ago
Grow App Outage - 7 months ago
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Intermittent Performance Outage - 10 months ago
Intermittent service issues - 10 months ago
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