Outage in GrowthZone

Email deliverability issue

Resolved Major

January 04, 2025 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue regarding email deliverability.

Components affected

GrowthZone Email Delivery (SendGrid)

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/06/2025 12:39PM

The issue causing a delay in sending bulk emails and email previews has been resolved. Thank you for your patience as we worked through this issue.

IDENTIFIED over 1 year ago - at 01/06/2025 04:34AM

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.

IDENTIFIED over 1 year ago - at 01/05/2025 02:22PM

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.

IDENTIFIED over 1 year ago - at 01/05/2025 12:48AM

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.

IDENTIFIED over 1 year ago - at 01/04/2025 11:47PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 01/04/2025 10:41PM

The issue has been identified and a fix is being worked on. We expect that any emails have been processed or queued for delivery will be delivered when the issue has been resolved. We apologize for this delay in your email delivery.

INVESTIGATING over 1 year ago - at 01/04/2025 09:46PM

We are currently investigating an issue regarding email deliverability.

Latest GrowthZone outages

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GrowthZone/Quickbooks connection issue - 3 months ago

Some customers may experience issues with images not loading on live or test GZCMS websites - 6 months ago

GrowthZone Websites are currently experiencing 503 error - 7 months ago

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