Outage in GrowthZone

Email deliverability issue

Resolved Major
January 04, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue regarding email deliverability.
Components affected
GrowthZone Email Delivery (SendGrid)

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/06/2025 12:39PM

The issue causing a delay in sending bulk emails and email previews has been resolved. Thank you for your patience as we worked through this issue.

IDENTIFIED 10 months ago - at 01/06/2025 04:34AM

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.

IDENTIFIED 10 months ago - at 01/05/2025 02:22PM

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.

IDENTIFIED 10 months ago - at 01/05/2025 12:48AM

We are continuing to to work on a fix for this issue. Another update will be provided as soon as we have more information.

IDENTIFIED 10 months ago - at 01/04/2025 11:47PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 01/04/2025 10:41PM

The issue has been identified and a fix is being worked on. We expect that any emails have been processed or queued for delivery will be delivered when the issue has been resolved. We apologize for this delay in your email delivery.

INVESTIGATING 10 months ago - at 01/04/2025 09:46PM

We are currently investigating an issue regarding email deliverability.

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