Outage in Guard Atlassian

Customers may experience delays receiving emails

Resolved Minor
June 04, 2025 - Started about 1 month ago - Lasted 41 minutes
Official incident page

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Outage Details

We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/04/2025 05:59PM

Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.

INVESTIGATING about 1 month ago - at 06/04/2025 05:17PM

We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

Latest Guard Atlassian outages

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Admin hub not responding - 9 months ago
Errors with provisioning services - 9 months ago

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