Outage in HackerOne
HackerOne Platform degradation: asset updates not propagating
Resolved MajorIncident Report
Summary AI Generated
**HackerOne Platform Degradation – Asset Updates Not Propagating** For approximately 3 hours, asset updates failed to propagate to search indexes, leaving changes unreflected across the HackerOne Application and API. The root cause was identified as a search index synchronization failure, which was resolved by refreshing the affected indexes. The incident was fully resolved after monitoring confirmed normal behavior was restored.
HackerOne is investigating issues with updates to assets not being reflected in the HackerOne Application and APIs. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/15/2026 10:53PM
This incident has been resolved.
MONITORING
5 days ago - at 09/15/2026 09:38PM
We have refreshed search indices and asset updates should apply normally now. We are continuing to monitor the situation.
IDENTIFIED
5 days ago - at 09/15/2026 09:19PM
HackerOne has identified the root cause preventing asset updates not propagating to search indexes and are actively working to restore product functionality.
INVESTIGATING
5 days ago - at 09/15/2026 07:54PM
HackerOne is investigating issues with updates to assets not being reflected in the HackerOne Application and APIs. We are investigating the issue.
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