Outage in Handshake

Phone verification service degradation

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We're currently experiencing an issue affecting our phone verification process due to an outage with one of our third-party providers.

Need to monitor Handshake outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 10:02PM

Resolving this as phone verification has recovered

MONITORING about 2 months ago - at 10/20/2025 08:58PM

Phone verification has mostly recovered. However our downstream services still are reporting some degradation. We are continuing to monitor.

MONITORING about 2 months ago - at 10/20/2025 07:31PM

We are seeing improved performance with phone verification. We are continuing to monitor.

MONITORING about 2 months ago - at 10/20/2025 06:18PM

We're currently experiencing an issue affecting our phone verification process due to an outage with one of our third-party providers.

Latest Handshake outages

AWS outage impacting Handshake - about 2 months ago
Handshake US is down - 6 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook