Outage in HappyCo
Intermittent issues with report generation
Resolved MinorIncident Report
Some customers are experiencing intermittent issues with generating inspection reports. Our team is investigating.
Components affected
HappyCo Management Portal and Report AccessTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 06/03/2026 10:01PM
We've monitored throughout June 3, 2026 and are seeing successful report generation with over 97% completing in under 60s, with more than 99.5% completing under one hour.
MONITORING
14 days ago - at 06/03/2026 02:41PM
We have introduced a series of performance improvements and are seeing report time generation consistently under 1min for the majority of reports. We will continue to monitor throughout the day.
IDENTIFIED
14 days ago - at 06/03/2026 10:47AM
We have confirmed reports are generating successfully but a subset are delayed. Our engineering team is working to address these slowdowns.
IDENTIFIED
14 days ago - at 06/03/2026 07:07AM
Our engineering team is continuing to work on a fix.
IDENTIFIED
15 days ago - at 06/03/2026 02:56AM
The issue has been identified and our team is working on a fix.
INVESTIGATING
15 days ago - at 06/03/2026 12:59AM
We're continuing our investigation
INVESTIGATING
15 days ago - at 06/03/2026 12:18AM
We're continuing to investigate
INVESTIGATING
15 days ago - at 06/02/2026 11:33PM
Some customers are experiencing intermittent issues with generating inspection reports. Our team is investigating.
Latest HappyCo outages
Slower-than-expected Report Generation - 13 days ago
Errors with incoming calls reporting busy in Call Complete. - about 1 month ago
Some users unable to login - 2 months ago
Users unable to access management portal - 2 months ago
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