Outage in HappyRobot
Voice Service Degradation
Resolved Minor
August 17, 2026 - Started 10 days ago
- Lasted about 2 hours
Incident Report
We are aware of an issue affecting Voice where callers on some calls are unable to hear the bot's audio. We're actively investigating the root cause and working on a fix. We'll post updates here as we have more information.
Components affected
HappyRobot VoiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
10 days ago - at 08/17/2026 06:51PM
This issue has been resolved and Voice performance has returned to normal. We're continuing to monitor and will update this page shortly.
INVESTIGATING
10 days ago - at 08/17/2026 06:30PM
We are aware of an issue affecting Voice where callers on some calls are unable to hear the bot's audio. We're actively investigating the root cause and working on a fix. We'll post updates here as we have more information.
Latest HappyRobot outages
SSO Users unable to access a subset of ui features - 22 days ago
Call activity impacted with an external telephony provider incident - about 2 months ago
Degraded performance - 2 months ago
We are experiencing issue with out WhatsApp Agents - 3 months ago
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