Outage in Harness

Custom dashboards are not loading - Prod1,2,3,4 and Eu1 due to Looker managed service outage

Resolved Major
March 26, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Custom dashboards are not loading in Prod1, Prod2 and Prod3 because of our Managed service - Looker facing an outage currently. We will monitor this outage and update once we have a status update from Looker.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/26/2025 01:29AM

The dashboards are now rendering correctly with the recovery of Looker Service.

MONITORING 2 months ago - at 03/26/2025 01:23AM

The dashboards are now rendering correctly with the recovery of Looker Service.We will continue to monitor the situation.

IDENTIFIED 2 months ago - at 03/26/2025 12:56AM

We are observing a gradual recovery of the Looker service. Some dashboards are now rendering correctly. However, a partial outage remains in effect. We will continue to monitor the situation and provide updates as they become available.

IDENTIFIED 2 months ago - at 03/26/2025 12:17AM

Custom dashboards are not loading in Prod1, Prod2 and Prod3 because of our Managed service - Looker facing an outage currently. We will monitor this outage and update once we have a status update from Looker.

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