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Outage in Harness

Autostopping service degraded in AWS (Middle East South 1)

Resolved Minor
April 01, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Harness experienced degraded Autostopping service in AWS Middle East South 1 region due to elevated latency from AWS, affecting Cloud Cost Management operations including warm-up, cool-down, schedule execution, and traffic detection. The issue also impacted CCM Asset Governance functionality for resources in the affected region. The incident was resolved by isolating the problematic region to restore functionality for other customers, while resources in me-south-1 continued experiencing issues until the region fully recovered.

The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 04/02/2026 08:40AM

This incident has been resolved.

MONITORING about 1 month ago - at 04/01/2026 08:20AM

Update:
AutoStopping functionality for AWS has been restored for all regions except me-south-1.
The issue was caused by elevated latency from AWS in the affected region, impacting operations such as warm-up, cool-down, schedule execution, and traffic detection. We have now isolated this region to prevent impact on other customers.
Resources in me-south-1 will continue to experience the issue until the region fully recovers. We are actively monitoring the situation and will provide further updates as available.

IDENTIFIED about 1 month ago - at 04/01/2026 06:44AM

Status update :
CCM AutoStopping functionality for the AWS cloud provider is currently impacted due to increased latency from AWS in the me-south-1 region. This is affecting multiple operations, including warm-up, cool-down, schedule execution, and traffic detection.
In addition, CCM Asset Governance functionality is also impacted for resources in the me-south-1 region.

We are actively working on isolating/excluding the affected region to restore functionality for the remaining customers. Resources within the me-south-1 region may continue to experience issues until the region fully recovers.

IDENTIFIED about 1 month ago - at 04/01/2026 06:16AM

The issue has been identified and a fix is being implemented.

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