Outage in Harness
Legacy Run Test step is failing intermittently for all customers in Prod2
Resolved MinorIncident Report
Summary AI Generated
The Legacy Run Test step in Harness experienced intermittent connectivity failures to the test intel service, affecting all customers in the Prod2 environment. This impacted Continuous Integration Enterprise components including Mac, Windows, and Linux cloud builds as well as self-hosted runners. The issue was identified as a connectivity problem, fixed, and resolved after 5.3 hours of monitoring.
Some of the legacy run test step connectivity to test intel service is failing intermittently. We are currently investigating the issue here.
Components affected
Harness Continuous Integration Enterprise(CIE) - Mac Cloud Builds Harness Continuous Integration Enterprise(CIE) - Windows Cloud Builds Harness Continuous Integration Enterprise(CIE) - Self Hosted Runners Harness Continuous Integration Enterprise(CIE) - Linux Cloud BuildsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 04/09/2026 10:48AM
This incident has been resolved.
MONITORING
6 days ago - at 04/09/2026 10:38AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 04/09/2026 09:38AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 04/09/2026 08:34AM
Some of the legacy run test step connectivity to test intel service is failing intermittently. We are currently investigating the issue here.
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