Harvest experienced a 49-minute outage affecting both the application and API, preventing users from accessing timers, signing in, or viewing logged hours. The disruption was caused by an automated database maintenance operation that temporarily made the database unreachable. The issue has been resolved and a fix deployed to prevent recurrence.
The incident has been resolved.
The outage was caused by an automated database maintenance operation that made the database temporarily unreachable. The root cause has been identified and a fix has been deployed to prevent this from recurring.
We’re aware of an issue affecting Harvest and are actively looking into it.
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