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Outage in HashiCorp

Startup issues for self-hosted Terraform agents after version update.

Resolved Minor
May 13, 2026 - Started 5 days ago - Lasted about 17 hours

Incident Report

Summary AI Generated

HashiCorp's HCP Terraform self-hosted agents failed to start after auto-upgrading from version 1.28.6+ to 1.28.9, causing run failures in HCP Terraform workspaces. The issue persisted for 16.6 hours and affected only self-hosted agents during this specific version upgrade path. HashiCorp resolved the problem by releasing version 1.28.10 and updating automatic upgrades to skip the problematic 1.28.9 version.

We are continuing to investigate reports of issues in starting up self hosted HCP Terraform agents which cause run failures in HCP Terraform workspaces. This issue only affects HCP Terraform Self-hosted agents when upgrading from 1.28.6+ to 1.28.9. Our team is working to identify and resolve the issue. Please refer to this KB article for symptoms and workaround - https://www.ibm.com/support/pages/node/7272788

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Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 05/13/2026 09:17PM

We have released a fix for self-hosted HCP Terraform agents failing to start when auto-upgrading from 1.28.6+. Automatic updates will now upgrade to 1.28.10.

IDENTIFIED 5 days ago - at 05/13/2026 05:08PM

We have identified the issue and are working on a fix for self-hosted HCP Terraform agents failing to start when auto-upgrading from 1.28.6+ to 1.28.9, causing run failures in HCP Terraform workspaces.

Please refer to this KB article for symptoms and workarounds until the fix is released - https://www.ibm.com/support/pages/node/7272788

INVESTIGATING 5 days ago - at 05/13/2026 05:17AM

We are continuing to investigate reports of issues in starting up self hosted HCP Terraform agents which cause run failures in HCP Terraform workspaces. This issue only affects HCP Terraform Self-hosted agents when upgrading from 1.28.6+ to 1.28.9. Our team is working to identify and resolve the issue.

Please refer to this KB article for symptoms and workaround - https://www.ibm.com/support/pages/node/7272788

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