HashiCorp experienced a 1.2-hour incident where organizations encountered errors when attempting to re-enable SAML after deleting their SAML configurations. The root cause was traced to an upstream provider, and HashiCorp advised users to avoid deleting SAML configurations as a temporary workaround. The incident was resolved after the upstream provider recovered, with HashiCorp confirming their own tests passed before closing the issue.
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We are seeing our upstream provider services recovering and our own tests are now passing. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
Our Engineering team has identified the cause Our Engineering team has identified the cause to be with an upstream provider. We are working with the provider to restore functionality as soon as possible. Once we have additional information, we will share another update.
We are aware of and investigating reports of errors when attempting to enable SAML for organizations right after having deleted SAML configurations.
For the moment, we strongly recommend not deleting SAML configurations from an organization.
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