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Outage in Healthie

Bridge data sync delayed

Resolved Minor
March 02, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Bridge is unable to sync Healthie customer data to S3 and Snowflake destinations. The issue started at 9:30am ET and is caused by an outage at Confluent, the third-party data connector behind Bridge. Customers using Bridge will not receive data updates to their S3 or Snowflake destinations until this is resolved. No other Healthie products or services are affected. We're in touch with the Confluent team and they are actively investigating. We'll share updates as we have them.
Components affected
Healthie (Production)

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/02/2026 04:09PM

Confluent has confirmed the issue is resolved. Bridge data syncs to S3 and Snowflake destinations are running again as expected. Data feeds may take until noon ET to fully catch up. We're following up with Confluent to understand the root cause and their mitigation plans going forward.

MONITORING 2 months ago - at 03/02/2026 03:29PM

Bridge is unable to sync Healthie customer data to S3 and Snowflake destinations. The issue started at 9:30am ET and is caused by an outage at Confluent, the third-party data connector behind Bridge. Customers using Bridge will not receive data updates to their S3 or Snowflake destinations until this is resolved. No other Healthie products or services are affected. We're in touch with the Confluent team and they are actively investigating. We'll share updates as we have them.

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