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Outage in Healthie

Log in issues

Resolved Minor
March 11, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently aware of an issue where 2FA SMS codes are delayed or not delivered. We are actively investigating. We'll provide an update as soon as we have more information.
Components affected
Healthie (Production)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2026 03:56PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/11/2026 02:39PM

The issue affecting 2FA SMS code delivery has been resolved. The root cause was an upstream issue with our SMS service provider: https://status.twilio.com/incidents/frcp4hcsfvrq

Performance is back to normal. We'll continue monitoring before closing this incident out.

INVESTIGATING about 2 months ago - at 03/11/2026 02:35PM

We're currently aware of an issue where 2FA SMS codes are delayed or not delivered. We are actively investigating. We'll provide an update as soon as we have more information.

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