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Outage in Healthie

Increase in Zoom Transcription Errors

Resolved Minor
March 16, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing an increase in Zoom transcription errors which appears to be due to a server incident on Zoom's side. We have reached out to them to escalate. This is specific to Zoom transcriptions and Zoom calls (and Healthie more broadly) are not otherwise affected.

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RESOLVED about 2 months ago - at 03/16/2026 07:59PM

Zoom validated this as an issue on their end which has now been resolved - https://www.zoomstatus.com/incidents/r5swflw3b537

INVESTIGATING about 2 months ago - at 03/16/2026 06:53PM

We are seeing an increase in Zoom transcription errors which appears to be due to a server incident on Zoom's side. We have reached out to them to escalate. This is specific to Zoom transcriptions and Zoom calls (and Healthie more broadly) are not otherwise affected.

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