Outage in Hedera
Insufficient Payer Balance Error
Resolved MinorIncident Report
Hedera has observed an issue where, in rare cases, submitting a ContractCall transaction that swaps >50% of an account’s HBAR balance may fail. If triggered, an “insufficient balance” error will display, even when there is a sufficient residual balance in the account.
User assets are unaffected, and this issue does not impact other Hedera network services. The Hedera mainnet continues to operate as expected.
Hedera core engineering has identified the root cause of this issue and is working towards releasing a fix.
Please visit https://status.hedera.com or follow Hedera Status on Twitter (https://twitter.com/hashgraph) for ongoing updates.
Components affected
Hedera Mainnet (v0.21.2) | Network UptimeNeed to monitor Hedera outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 01/13/2023 11:34PM
This incident has been resolved.
MONITORING
about 3 years ago - at 01/13/2023 11:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 3 years ago - at 01/13/2023 06:18PM
The issue has been identified and a fix is being implemented.
MONITORING
about 3 years ago - at 01/13/2023 06:17PM
A fix has been implemented and we are monitoring the results
IDENTIFIED
about 3 years ago - at 01/13/2023 02:46AM
Hedera has observed an issue where, in rare cases, submitting a ContractCall transaction that swaps >50% of an account’s HBAR balance may fail. If triggered, an “insufficient balance” error will display, even when there is a sufficient residual balance in the account.
User assets are unaffected, and this issue does not impact other Hedera network services. The Hedera mainnet continues to operate as expected.
Hedera core engineering has identified the root cause of this issue and is working towards releasing a fix.
Please visit https://status.hedera.com or follow Hedera Status on Twitter (https://twitter.com/hashgraph) for ongoing updates.
Latest Hedera outages
Hedera Testnet smart contracts - 6 months ago
Staking rewards rates are not being exported correctly to mirror nodes - about 1 year ago
Invalid address books in previewnet - over 1 year ago
Hedera Mirrornode Degraded Performance - over 1 year ago
Mainnet token associate issue - almost 2 years ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
