Outage in Hedera
Insufficient Payer Balance Error
Resolved MinorIncident Report
Hedera has observed an issue where, in rare cases, submitting a ContractCall transaction that swaps >50% of an account’s HBAR balance may fail. If triggered, an “insufficient balance” error will display, even when there is a sufficient residual balance in the account.
User assets are unaffected, and this issue does not impact other Hedera network services. The Hedera mainnet continues to operate as expected.
Hedera core engineering has identified the root cause of this issue and is working towards releasing a fix.
Please visit https://status.hedera.com or follow Hedera Status on Twitter (https://twitter.com/hashgraph) for ongoing updates.
Components affected
Hedera Mainnet (v0.21.2) | Network UptimeOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 01/13/2023 11:34PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 01/13/2023 11:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 01/13/2023 06:18PM
The issue has been identified and a fix is being implemented.
MONITORING
almost 3 years ago - at 01/13/2023 06:17PM
A fix has been implemented and we are monitoring the results
IDENTIFIED
almost 3 years ago - at 01/13/2023 02:46AM
Hedera has observed an issue where, in rare cases, submitting a ContractCall transaction that swaps >50% of an account’s HBAR balance may fail. If triggered, an “insufficient balance” error will display, even when there is a sufficient residual balance in the account.
User assets are unaffected, and this issue does not impact other Hedera network services. The Hedera mainnet continues to operate as expected.
Hedera core engineering has identified the root cause of this issue and is working towards releasing a fix.
Please visit https://status.hedera.com or follow Hedera Status on Twitter (https://twitter.com/hashgraph) for ongoing updates.
Latest Hedera outages
Hedera Testnet smart contracts - 2 months ago
Invalid address books in previewnet - about 1 year ago
Hedera Mirrornode Degraded Performance - over 1 year ago
Mainnet token associate issue - over 1 year ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
