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This incident has been resolved.
Timeouts have been resolved. Requests from Portland and Australia may experience elevated latency. We are continuing to monitor the situation.
This appears to be related to upstream network issues in the US-West region. Our datacenter provider is actively investigating.
We are investigating elevated error rates affecting account-related RPC methods on mainnet: getAccountInfo, getBalance, getTokenAccountsByOwner, getMultipleAccounts, and getProgramAccounts. Other methods are not affected.
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