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Outage in Helius

Increased DAS latency and 504 errors

Resolved Minor
March 19, 2026 - Started about 1 month ago - Lasted 31 minutes
Official incident page

Incident Report

We have identified an issue impacting DAS that causes higher latency and 504 error in the US-West region.
Components affected
Helius DAS

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2026 05:57PM

This incident has been resolved, the issue lasted from 17:13 to 17:26 UTC and the root cause was a network issue in the Pitt region.

MONITORING about 1 month ago - at 03/19/2026 05:29PM

A fix has been implemented and the errors have subsided we are monitoring the situation.

IDENTIFIED about 1 month ago - at 03/19/2026 05:29PM

We have identified an issue impacting DAS that causes higher latency and 504 error in the US-West region.

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