Outage in Helius
LaserStream Preprocessed Transactions partially degraded
Resolved MinorIncident Report
We are currently experiencing issues with LaserStream Preprocessed Transactions (Beta) in FRA. This might have caused some transactions to be dropped for customers connected to Preprocessed Transactions (Beta) in FRA.
Regular LaserStream and WebSockets are not affected.
Preprocessed Transactions is a Beta feature.
Components affected
Helius LaserStreamTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 04/22/2026 05:24PM
We have identified the root cause. A fix has been implemented. Latency for Preprocessed Transactions (Beta) in FRA has returned to normal levels.
MONITORING
18 days ago - at 04/21/2026 06:36PM
A fix has been implemented.
Customers connected to Preprocessed Transactions (Beta) in FRA might see slightly elevated latency. All transactions are streamed now.
INVESTIGATING
18 days ago - at 04/21/2026 05:50PM
We are currently experiencing issues with LaserStream Preprocessed Transactions (Beta) in FRA. This might have caused some transactions to be dropped for customers connected to Preprocessed Transactions (Beta) in FRA.
Regular LaserStream and WebSockets are not affected.
Preprocessed Transactions is a Beta feature.
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