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Outage in HENNGE One

An Issue by HENNGE One Support Desk: Difficulty connecting phone

Minor
October 06, 2026 - Started 5 days ago
Official incident page

Incident Report

現在、弊社HENNGE One サポート窓口(Technical Support)および導入支援窓口の電話が繋がりづらい状況を確認しております。 恐れ入りますが、お急ぎのお問い合わせ等がございます場合は、各窓口のメールやWebフォームよりご連絡下さいますようお願い申し上げます。 ご迷惑をおかけしており恐れ入ります。 ------------------------------------- We are currently experiencing difficulty connecting phone calls to the HENNGE One Technical Support and Implementation Support desks. For urgent inquiries, we kindly ask that you contact the respective support desks via email or web form. We sincerely apologize for the inconvenience.

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INVESTIGATING 4 days ago - at 10/08/2026 02:08AM

続報です。

弊社 HENNGE One サポート窓口(Technical Support)および導入支援窓口の電話につきまして、現在つながらない状況であることを確認しております。

恐れ入りますが、お問い合わせ等がございます場合は、各窓口のメールやWebフォームよりご連絡下さいますようお願い申し上げます。

ご迷惑をおかけしており恐れ入ります。
-------------------------------------
Here is an update regarding this issue.

We are currently experiencing an issue where phone calls to the HENNGE One Technical Support and Onboarding Support hotlines are unable to go through.

If you need assistance or have any inquiries, please contact us via email or through the web form for each respective support window.

We sincerely apologize for any inconvenience this may cause.

INVESTIGATING 5 days ago - at 10/07/2026 01:06AM

現在、弊社HENNGE One サポート窓口(Technical Support)および導入支援窓口の電話が繋がりづらい状況を確認しております。

恐れ入りますが、お急ぎのお問い合わせ等がございます場合は、各窓口のメールやWebフォームよりご連絡下さいますようお願い申し上げます。

ご迷惑をおかけしており恐れ入ります。

-------------------------------------

We are currently experiencing difficulty connecting phone calls to the HENNGE One Technical Support and Implementation Support desks.
For urgent inquiries, we kindly ask that you contact the respective support desks via email or web form.
We sincerely apologize for the inconvenience.

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