Outage in Heroku
Heroku Feature Degradation
Resolved MinorIncident Report
Summary AI Generated
**Heroku Feature Degradation – September 24, 2026** For approximately 1.6 hours, Heroku Common Runtime customers in US regions experienced intermittent loss of router logs, with some logs being dropped. Application logs were not affected. Engineers identified and resolved the issue, with all router logs confirmed as successfully delivering by 16:10 UTC.
Engineers have fixed the issue and are monitoring. All router logs are now being successfully delivered.
Components affected
Heroku AppsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
UPDATE
about 4 hours ago - at 09/24/2026 04:10PM
Engineers have fixed the issue and are monitoring. All router logs are now being successfully delivered.
UPDATE
about 4 hours ago - at 09/24/2026 03:51PM
Engineers are continuing to investigate this issue. The current known impact is intermittent router logs being dropped in a subset of US regions. App logs are unaffected. We will provide another update in the next 60 mins.
UPDATE
about 5 hours ago - at 09/24/2026 03:09PM
At 13:31 UTC on September 24, 2026, some Common Runtime customers began experiencing intermittent loss of application logs in the US region. Our engineers are working to resolve the issue.
INVESTIGATING
about 5 hours ago - at 09/24/2026 02:56PM
Heroku engineers are investigating.
Latest Heroku outages
Heroku Service Degradation - about 1 month ago
Heroku Feature Degradation - about 2 months ago
Heroku Service Disruption - 3 months ago
Heroku Retroactive Service Disruption - 3 months ago
Heroku Service Disruption - 5 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
