Outage in HetrixTools

Server Monitoring - Degraded performance for servers using Cloudflare DNS Servers

Resolved Minor
July 14, 2025 - Started about 1 month ago - Lasted 23 minutes

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Outage Details

Cloudflare's DNS servers (1.1.1.1 and 1.0.0.1) seem to be having major issues:u003chttps://www.cloudflarestatus.com/incidents/28r0vbbxsh8fu003eu003chttps://x.com/Newspicel/status/1944880481704796373u003eThis issue affects our Server Monitoring Agent installed on servers that use these DNS servers. Since these servers cannot resolve any hostnames at this time, our Server Monitoring Agent cannot send any metrics towards our platform.**Resolution:** Use diverse DNS servers on your servers (i.e., a mixture of Cloudflare and Google DNS servers), or wait for Cloudflare to fix their DNS servers so that your server regains full DNS resolution capabilities.
Components affected
HetrixTools Server Agent Metrics
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 07/14/2025 10:17PM

Cloudflare's DNS servers (1.1.1.1 and 1.0.0.1) seem to be having major issues:u003chttps://www.cloudflarestatus.com/incidents/28r0vbbxsh8fu003eu003chttps://x.com/Newspicel/status/1944880481704796373u003eThis issue affects our Server Monitoring Agent installed on servers that use these DNS servers. Since these servers cannot resolve any hostnames at this time, our Server Monitoring Agent cannot send any metrics towards our platform.**Resolution:** Use diverse DNS servers on your servers (i.e., a mixture of Cloudflare and Google DNS servers), or wait for Cloudflare to fix their DNS servers so that your server regains full DNS resolution capabilities.

MONITORING about 1 month ago - at 07/14/2025 10:29PM

We're seeing traffic coming back towards normal limits, as Cloudflare implemented a fix for their DNS servers. We'll continue to monitor the situation.

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