Outage in HetrixTools
Server Monitoring - Degraded performance for servers using Cloudflare DNS Servers
Resolved Minor
July 14, 2025 - Started 7 months ago
- Lasted 23 minutes
Incident Report
Cloudflare's DNS servers (1.1.1.1 and 1.0.0.1) seem to be having major issues:u003chttps://www.cloudflarestatus.com/incidents/28r0vbbxsh8fu003eu003chttps://x.com/Newspicel/status/1944880481704796373u003eThis issue affects our Server Monitoring Agent installed on servers that use these DNS servers. Since these servers cannot resolve any hostnames at this time, our Server Monitoring Agent cannot send any metrics towards our platform.**Resolution:** Use diverse DNS servers on your servers (i.e., a mixture of Cloudflare and Google DNS servers), or wait for Cloudflare to fix their DNS servers so that your server regains full DNS resolution capabilities.
Components affected
HetrixTools Server Agent MetricsNeed to monitor HetrixTools outages?
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Latest Updates ( sorted recent to last )
IDENTIFIED
7 months ago - at 07/14/2025 10:17PM
Cloudflare's DNS servers (1.1.1.1 and 1.0.0.1) seem to be having major issues:u003chttps://www.cloudflarestatus.com/incidents/28r0vbbxsh8fu003eu003chttps://x.com/Newspicel/status/1944880481704796373u003eThis issue affects our Server Monitoring Agent installed on servers that use these DNS servers. Since these servers cannot resolve any hostnames at this time, our Server Monitoring Agent cannot send any metrics towards our platform.**Resolution:** Use diverse DNS servers on your servers (i.e., a mixture of Cloudflare and Google DNS servers), or wait for Cloudflare to fix their DNS servers so that your server regains full DNS resolution capabilities.
MONITORING
7 months ago - at 07/14/2025 10:29PM
We're seeing traffic coming back towards normal limits, as Cloudflare implemented a fix for their DNS servers. We'll continue to monitor the situation.
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