Outage in HetrixTools
AWS Issues
Resolved Minor
October 20, 2025 - Started 6 months ago
- Lasted about 3 hours
Incident Report
We are currently investigating connectivity issues with AWS infrastructure in North America. This can cause some parts of our platform to load up slowly or timeout.
Components affected
HetrixTools Dashboard HetrixTools Server Agent Metrics HetrixTools API HetrixTools Blacklist Monitor HetrixTools NotificationsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
INVESTIGATING
6 months ago - at 10/20/2025 07:03AM
We are currently investigating connectivity issues with AWS infrastructure in North America. This can cause some parts of our platform to load up slowly or timeout.
IDENTIFIED
6 months ago - at 10/20/2025 07:36AM
The incident has been identified and confirmed by AWS, as per their status page: u003chttps://health.aws.amazon.com/health/statusu003eWe're working on mitigating the impact on our end while they work on solving the root cause of the problem.
MONITORING
6 months ago - at 10/20/2025 09:23AM
We're seeing no more errors related to the AWS outage. We're still monitoring the situation to make sure that our systems are fully recovered.
Latest HetrixTools outages
Blacklist Monitoring Queue Issues - 20 days ago
Increased error rate for websites behind Cloudflare - about 1 month ago
Cloudflare Outage - 5 months ago
Website outage - 5 months ago
Dashboard outage - 5 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
