Outage in Hetzner
Telephone connection disruption - NBG1
Resolved MajorIncident Report
Summary AI Generated
Hetzner experienced a major disruption to their telephone support system at the NBG1 location, where calls would drop or encounter problems after approximately 30 seconds. Customers were advised to use the administration panel to submit support requests instead of calling. The issue was resolved within approximately 1.7 hours.
We are currently experiencing a disruption in the connection for our telephone support. Calls can be answered, but problems occur after approximately 30 seconds.
Instead of calling support, please write a request using the administration panel.
Please bear with us. As soon as more information is available, we'll let you know.
We apologize for any inconvenience. Thank you for your understanding.
Components affected
Hetzner Phone systemTrusted by 1,000+ teams
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