Outage in Hetzner
API failure for metrics
Resolved MajorIncident Report
Summary AI Generated
Hetzner's Cloud API endpoints for server and load balancer metrics (`/servers/{id}/metrics` and `/load_balancers/{id}/metrics`) experienced a major failure lasting approximately 5 hours, during which requests were failing or returning incomplete data. The root cause was identified and a fix was applied to resolve the issue. Systems were restored and placed under close monitoring following the resolution.
API endpoints for metrics (/servers/{id}/metrics and /load_balancers/{id}/metrics) are failing or data may be incomplete.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 11/13/2026 06:57PM
We have fixed the error.
We are monitoring the systems closely.
IN_PROGRESS
2 days ago - at 11/13/2026 03:01PM
We have identified the issue and are working on a fix. The service will
be available again once the fix has been applied.
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