Outage in Hevo

India Cluster degraded performance

Resolved Minor
May 26, 2023 - Started over 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We are facing some issues with data ingestion from all sources except for Webhook
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/26/2023 04:30PM

This incident has been resolved.

MONITORING over 2 years ago - at 05/26/2023 02:15PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/26/2023 02:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 05/26/2023 10:24AM

The issue was caused due to a faulty query ran on the production database. We are working to recover the data from a snapshot. The detailed RCA will be posted later. We will keep you posted on further progress.

IDENTIFIED over 2 years ago - at 05/26/2023 09:14AM

The issue has been identified . We are working on a fix.

INVESTIGATING over 2 years ago - at 05/26/2023 07:49AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/26/2023 07:49AM

We are facing some issues with data ingestion from all sources except for Webhook

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