Outage in Hevo

Intermittent Connection failures/ New Pipeline Creation Failure with Google Ads Source

Resolved Major
October 03, 2024 - Started 3 months ago - Lasted 4 days
Official incident page

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Outage Details

We are actively investigating the issue. Please note that the ingestion process is continuing without any disruption
Components affected
Hevo Sources Hevo Sources Hevo Sources Hevo Sources Hevo Sources Hevo Sources Hevo Sources
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2024 03:39AM

This incident has been resolved.

MONITORING 3 months ago - at 10/04/2024 05:32AM

A fix has been implemented in all of the regions except US2. We are continuing to monitor the results in all other regions.
For the US2 region, the fix is scheduled to be deployed on Monday, October 7, 2024, between 1:30 AM and 2:30 AM UTC.

INVESTIGATING 3 months ago - at 10/03/2024 07:52AM

We are actively investigating the issue.

Existing Pipelines: Functioning normally with intermittent connection failures.

New pipeline: The creation of new Google Ads pipelines is impacted.

INVESTIGATING 3 months ago - at 10/03/2024 06:07AM

We are actively investigating the issue. Please note that the ingestion process is continuing without any disruption

Latest Hevo outages

Emergency Maintenance in US2 cluster - about 1 month ago
Emergency maintenance: Bug Fix deployment for JDBC sources - about 1 month ago
Emergency maintenance: Bug Fix deployment for MySQL source - about 2 months ago
Degraded Performance in US cluster - 2 months ago
Degraded Performance in US Cluster - 3 months ago

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