Outage in Hevo

Degraded performance for data pipelines

Resolved Minor

December 22, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified some failures in our backend across AWS regions. Users might experience slowness with pipeline operations. Any inconvenience is deeply regretted.

Components affected

Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines Hevo Data Pipelines

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/22/2025 05:34PM

This incident has been resolved.

MONITORING 4 months ago - at 12/22/2025 05:30PM

We have deployed some changes at our end to mitigate the issue. We have observed the volume of errors getting reduced after the same and we will be further monitoring the results.

IDENTIFIED 4 months ago - at 12/22/2025 05:07PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 12/22/2025 05:06PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/22/2025 04:17PM

We have identified some failures in our backend across AWS regions. Users might experience slowness with pipeline operations. Any inconvenience is deeply regretted.

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Stripe Source - Issue Ingesting Charge/Refund Objects Data - 3 months ago

Snowflake destination failure for EU and US region - 3 months ago

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