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Outage in Heymarket

SMS Delivery Failures from a Subset of AT&T Numbers in the United States

Resolved Minor
September 09, 2026 - Started 28 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Heymarket experienced SMS delivery failures affecting a subset of phone numbers sending messages to AT&T network subscribers in the United States. The issue impacted the Messaging, Twilio SMS, and Twilio MMS components for approximately 3.3 hours. The Carrier Team identified the cause, implemented a fix, and confirmed full resolution after a monitoring period.

Customers may be experiencing SMS delivery failures from a subset of phone numbers to AT&T network subscribers in the United States. Our Carrier Team has identified the cause and is working to resolve the issue. We will provide another update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 09/09/2026 10:51PM

This incident has been resolved.

MONITORING 28 days ago - at 09/09/2026 08:47PM

We have observed a recovery in SMS delivery from a subset of phone numbers to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 28 days ago - at 09/09/2026 07:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED 28 days ago - at 09/09/2026 07:36PM

Customers may be experiencing SMS delivery failures from a subset of phone numbers to AT&T network subscribers in the United States. Our Carrier Team has identified the cause and is working to resolve the issue. We will provide another update as soon as more information becomes available.

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