Heymarket experienced SMS delivery failures affecting a subset of phone numbers sending messages to AT&T network subscribers in the United States. The issue impacted the Messaging, Twilio SMS, and Twilio MMS components for approximately 3.3 hours. The Carrier Team identified the cause, implemented a fix, and confirmed full resolution after a monitoring period.
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This incident has been resolved.
We have observed a recovery in SMS delivery from a subset of phone numbers to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to work on a fix for this issue.
Customers may be experiencing SMS delivery failures from a subset of phone numbers to AT&T network subscribers in the United States. Our Carrier Team has identified the cause and is working to resolve the issue. We will provide another update as soon as more information becomes available.
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