Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in HG Insights

Login issues

Resolved Minor
October 11, 2021 - Started over 4 years ago - Lasted 1 day
Official incident page

Incident Report

We are investigating sporadic issues with logins. Affected users receiving an error message should be able to re-login by going to https://platform.hginsights.com/

Trusted by 1000+ teams

Need to monitor HG Insights outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 10/13/2021 12:37AM

We identified the issue as originating from Amazon Web Services itself. We re-deployed an infrastructure component and login errors have subsided.

INVESTIGATING over 4 years ago - at 10/11/2021 11:20PM

We are investigating sporadic issues with logins. Affected users receiving an error message should be able to re-login by going to https://platform.hginsights.com/

Latest HG Insights outages

Platform login inaccessable - about 1 year ago
Platform Data Outage - about 1 year ago
Platform login issues - about 2 years ago
Platform v1 service unavailable - over 3 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook