Outage in Highnote
Mastercard Outage
Resolved MajorIncident Report
Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers.
Mastercard is actively investigating the root cause and working to restore normal service as quickly as possible. Currently, they do not have an estimated time of resolution (ETA).
We understand the impact this may have on your operations and are actively monitoring the situation with Mastercard. We will continue to provide updates as additional information becomes available.
Components affected
Highnote Transaction ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/15/2026 06:23AM
Mastercard transaction processing across Issuing and Acquiring has been resolved.
The incident did not impact access to the Highnote Platform API or Dashboard.
IDENTIFIED
11 days ago - at 08/15/2026 05:00AM
Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers. The impact of this issue includes issuing (Mastercard, Pulse, and MoneyPass) and Acquiring.
Mastercard is actively investigating the root cause and working to restore normal service as quickly as possible. Currently, they do not have an estimated time of resolution (ETA).
We understand the impact this may have on your operations and are actively monitoring the situation with Mastercard. We will continue to provide updates as additional information becomes available.
IDENTIFIED
11 days ago - at 08/15/2026 04:58AM
The incident is still ongoing
IDENTIFIED
11 days ago - at 08/15/2026 04:45AM
Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers.
Mastercard is actively investigating the root cause and working to restore normal service as quickly as possible. Currently, they do not have an estimated time of resolution (ETA).
We understand the impact this may have on your operations and are actively monitoring the situation with Mastercard. We will continue to provide updates as additional information becomes available.
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