Outage in HireVue
Video Processing Delay (Third-party Service Disruption)
Resolved MajorIncident Report
Video processing is currently experiencing a backlog. A third-party service disruption is preventing our systems from scaling to meet current demand. We are monitoring the external recovery efforts.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 05/01/2026 10:46PM
Our internal mitigation efforts have stabilized video processing speeds. While the third-party service disruption persists, our systems are now maintaining a steady throughput and keeping pace with current demand. Users may still experience slightly longer-than-usual processing times for live interviews, but all videos are completing successfully. We will continue to monitor performance internally.
MONITORING
24 days ago - at 05/01/2026 04:36PM
Video processing is currently experiencing a backlog. A third-party service disruption is preventing our systems from scaling to meet current demand. We are monitoring the external recovery efforts.
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