Outage in Hiro

Platform Backend Errors

Resolved Major
December 12, 2025 - Started about 1 month ago - Lasted 8 minutes
Official incident page

Incident Report

We are investigating an issue with the Platform Backend service that began at Dec 12, 2025, 11:17 AM ET. Additional information will be shared once it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/12/2025 04:25PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 12/12/2025 04:17PM

We are investigating an issue with the Platform Backend service that began at Dec 12, 2025, 11:17 AM ET.
Additional information will be shared once it becomes available.

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