Outage in Hologram
Issue with IMEI reporting
Resolved MinorIncident Report
An upstream carrier partner is experiencing an issue with passing us IMEI and cell tower information for some SIM cards. This may result in some false alarms for IMEI change events and some information missing from the dashboard. The cellular network itself is not affected and all other services are operating properly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 11/11/2022 09:32PM
This incident has been resolved.
MONITORING
about 3 years ago - at 11/11/2022 04:43AM
The upstream partner has pushed out a fix for the issue and it appears to be resolved. We will continue monitoring to confirm no further elevated rates of missing IMEI and cell tower values.
INVESTIGATING
about 3 years ago - at 11/10/2022 06:11PM
An upstream carrier partner is experiencing an issue with passing us IMEI and cell tower information for some SIM cards. This may result in some false alarms for IMEI change events and some information missing from the dashboard. The cellular network itself is not affected and all other services are operating properly.
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