Outage in Hologram
Some Emails Not Being Sent
Resolved MinorIncident Report
Our email service provider is seeing degraded performance today and some emails are not being delivered. This might affect things like receipts, data usage alerts, and other account alerts.
All cellular service and SIM card operations are unaffected and all SIM state data on the dashboard is updating normally.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 02/22/2023 03:54AM
Our email provider has fixed the issue and emails appear to be getting delivered normally
IDENTIFIED
about 3 years ago - at 02/21/2023 07:47PM
Our email service provider is seeing degraded performance today and some emails are not being delivered. This might affect things like receipts, data usage alerts, and other account alerts.
All cellular service and SIM card operations are unaffected and all SIM state data on the dashboard is updating normally.
Latest Hologram outages
API maintenance extended. - 7 days ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - 29 days ago
Partial Global-3 (Prefix 8946*) Outage - 29 days ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - about 1 month ago
Backlog of usage reporting on Global-1 (ICCID prefix 89445*) profiles - about 1 month ago
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