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Outage in Hologram

Partial Outage - G1 SIMs/profiles

Resolved Major
October 01, 2024 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*). We're working closely with our upstream partners to get this resolved as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/01/2024 05:02PM

This incident is now resolved.

MONITORING almost 2 years ago - at 10/01/2024 04:29PM

We are seeing traffic is back to normal levels and our upstream partner has confirmed the issue is now resolved. We are closely monitoring for the time being and we'll provide another update shortly.

INVESTIGATING almost 2 years ago - at 10/01/2024 11:52AM

We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
We're working closely with our upstream partners to get this resolved as soon as possible.

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