Outage in Hologram

Partial Outage - G2 SIMs/profiles

Resolved Major
December 11, 2024 - Started 10 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We're currently experiencing a partial outage on our cellular network specific to our G2 profiles (SIMs/profiles with ICCID prefix 89357*). Some devices are experiencing intermittent issues attaching, opening new connections or sending/receiving SMS messages, but most devices are currently unaffected. We're working closely with our upstream partners to get this resolved as soon as possible.
Components affected
Hologram Cellular Network Hologram SMS
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/11/2024 10:24PM

This incident has been resolved.

MONITORING 10 days ago - at 12/11/2024 09:47PM

We are seeing traffic levels are now back to normal, so we will be monitoring for some time. We will provide further updates as needed.

INVESTIGATING 10 days ago - at 12/11/2024 05:24PM

We're currently experiencing a partial outage on our cellular network specific to our G2 profiles (SIMs/profiles with ICCID prefix 89357*). Some devices are experiencing intermittent issues attaching, opening new connections or sending/receiving SMS messages, but most devices are currently unaffected. We're working closely with our upstream partners to get this resolved as soon as possible.

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