Outage in Hologram

Delayed SIM Operations for Global-1 (prefix 89445*) and USA2 (prefix 89148*)

Resolved Minor
March 03, 2025 - Started about 2 months ago - Lasted about 17 hours
Official incident page

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Outage Details

There is a currently a backlog of operations delaying SIM operations on our Global-1 and USA2 carrier. Backlog is processing and some customers may experience delays with some SIM operations. Cellular network and other API services are unaffected.
Components affected
Hologram SMS
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2025 02:12PM

This backlog has been cleared.

INVESTIGATING about 2 months ago - at 03/03/2025 09:27PM

There is a currently a backlog of operations delaying SIM operations on our Global-1 and USA2 carrier. Backlog is processing and some customers may experience delays with some SIM operations. Cellular network and other API services are unaffected.

Latest Hologram outages

Delayed SIM Operations and Connectivity on G3 profiles (ICCID prefix 89464*) - 2 days ago
Connectivity issues on G3 SIMs/profiles - 6 days ago
Partial Outage - G1 SIMs/profiles - 24 days ago
Delayed SIM Operations - 29 days ago
Connectivity Issues with Vodafone UK (GBRVF) - about 2 months ago

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