Outage in Hologram

Delayed SIM Operations for Global-1 (prefix 89445*) and USA2 (prefix 89148*)

Resolved Minor
March 03, 2025 - Started 10 months ago - Lasted about 17 hours
Official incident page

Incident Report

There is a currently a backlog of operations delaying SIM operations on our Global-1 and USA2 carrier. Backlog is processing and some customers may experience delays with some SIM operations. Cellular network and other API services are unaffected.
Components affected
Hologram SMS

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/04/2025 02:12PM

This backlog has been cleared.

INVESTIGATING 10 months ago - at 03/03/2025 09:27PM

There is a currently a backlog of operations delaying SIM operations on our Global-1 and USA2 carrier. Backlog is processing and some customers may experience delays with some SIM operations. Cellular network and other API services are unaffected.

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