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Outage in Hologram

Connectivity issues on USA-2/Verizon profiles (ICCID prefix 89148*)

Resolved Minor
February 23, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating a reported issue on our USA-2/Verizon profiles (ICCID prefix 89148*). We are seeing devices having trouble establishing and maintaining sessions on 4G/LTE. We are actively working with our upstream partners on a resolution and we'll provide updates as more information becomes available.
Components affected
Hologram Cellular Network Hologram SMS

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/25/2026 05:01AM

This incident has been resolved.

MONITORING about 1 month ago - at 02/25/2026 03:33AM

Our metrics show that sessions and data transfer have stabilized to pre-incident levels.

We are continuing to monitor for the time being for any further issues and will provide updates as needed.

MONITORING about 1 month ago - at 02/24/2026 02:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 02/24/2026 04:13AM

We are currently investigating a reported issue on our USA-2/Verizon profiles (ICCID prefix 89148*). We are seeing devices having trouble establishing and maintaining sessions on 4G/LTE. We are actively working with our upstream partners on a resolution and we'll provide updates as more information becomes available.

Latest Hologram outages

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Backlog of usage reporting on Global-1 (ICCID prefix 89445*) profiles - 22 days ago
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