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Outage in Hologram

Connectivity issues on USA-2/Verizon profiles (ICCID prefix 89148*)

Resolved Minor
February 24, 2026 - Started 22 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating a reported issue on our USA-2/Verizon profiles (ICCID prefix 89148*). We are seeing devices having trouble establishing and maintaining sessions on 4G/LTE. We are actively working with our upstream partners on a resolution and we'll provide updates as more information becomes available.
Components affected
Hologram Cellular Network Hologram SMS

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 02/25/2026 05:01AM

This incident has been resolved.

MONITORING 21 days ago - at 02/25/2026 03:33AM

Our metrics show that sessions and data transfer have stabilized to pre-incident levels.

We are continuing to monitor for the time being for any further issues and will provide updates as needed.

MONITORING 22 days ago - at 02/24/2026 02:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 22 days ago - at 02/24/2026 04:13AM

We are currently investigating a reported issue on our USA-2/Verizon profiles (ICCID prefix 89148*). We are seeing devices having trouble establishing and maintaining sessions on 4G/LTE. We are actively working with our upstream partners on a resolution and we'll provide updates as more information becomes available.

Latest Hologram outages

Connectivity issues on Global-3 (G3) profiles (ICCID prefix 894642*) - 6 days ago
Delayed SIM Operations on Global-1 SIMs - 25 days ago
Partial Global-2 (8935*) outage - about 1 month ago
Connectivity outage on US2 (Verizon) profiles (ICCID 89148) - 2 months ago
Delayed bulk SIM Operations - 2 months ago

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