Outage in Hologram
Connectivity issues on Global-3 (G3) profiles (ICCID prefix 894642*)
Resolved MajorIncident Report
We are currently investigating a reported issue on our Global-3 (G3) profiles (ICCID prefix 894642*). We are seeing devices having trouble establishing and maintaining sessions on 4G/LTE. We are actively working with our upstream partners on a resolution and we'll provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/12/2026 07:03AM
This incident has been resolved.
MONITORING
2 months ago - at 03/12/2026 04:31AM
Our metrics show traffic is returning to normal levels and we'll continue monitoring and update accordingly.
INVESTIGATING
2 months ago - at 03/12/2026 03:43AM
We are currently investigating a reported issue on our Global-3 (G3) profiles (ICCID prefix 894642*). We are seeing devices having trouble establishing and maintaining sessions on 4G/LTE. We are actively working with our upstream partners on a resolution and we'll provide updates as more information becomes available.
Latest Hologram outages
Delayed reporting on US2 profiles (ICCID prefix 89148) - 16 days ago
API maintenance extended. - 28 days ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - about 2 months ago
Partial Global-3 (Prefix 8946*) Outage - about 2 months ago
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