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Outage in Hologram

Partial Global-2 Outage affecting SIMs with prefix 8935*

Resolved Minor
March 20, 2026 - Started 3 days ago - Lasted about 4 hours
Official incident page

Incident Report

One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/21/2026 12:17AM

This incident has been resolved.

MONITORING 3 days ago - at 03/20/2026 10:54PM

A fix has been implemented and we are monitoring the results. We are seeing traffic starting to return to normal levels.

INVESTIGATING 3 days ago - at 03/20/2026 07:57PM

One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.

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