Outage in Holvi

Issue with online payments (3D secure authentication)

Resolved Minor
November 01, 2024 - Started about 2 months ago - Lasted about 21 hours
Official incident page

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Outage Details

We’re currently facing issues with Holvi debit card payments requiring 3D Secure (3DS) authentication. This may prevent Holvi customers from completing online purchases in apps or shops that use 3D Secure. Our team is working on a fix and aims to resolve this as soon as possible. Thank you for your patience – we’ll keep you updated here.
Components affected
Holvi Mastercard
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/02/2024 07:11AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 11/01/2024 10:37AM

We’re currently facing issues with Holvi debit card payments requiring 3D Secure (3DS) authentication. This may prevent Holvi customers from completing online purchases in apps or shops that use 3D Secure.

Our team is working on a fix and aims to resolve this as soon as possible. Thank you for your patience – we’ll keep you updated here.

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