Outage in Honeybadger

Increased response times and timeouts

Resolved Major
February 06, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing elevated response times and timeouts from our web application.
Components affected
Honeybadger Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/06/2024 11:19PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/06/2024 11:03PM

We've resolved an issue with query contention, and web application service has been restored. Our API pipeline was unaffected by this incident. Some charts on the reports tab may be outdated until we update project counts. We'll continue to monitor the situation. Sorry for the inconvenience!

IDENTIFIED about 1 year ago - at 02/06/2024 09:42PM

We've identified an issue with aggregate database queries and are working on a fix.

INVESTIGATING about 1 year ago - at 02/06/2024 09:02PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 02/06/2024 08:59PM

We are currently experiencing elevated response times and timeouts from our web application.

Latest Honeybadger outages

Data Processing Delays - 6 months ago
App slowness and timeouts - 7 months ago
Insights backlog issue - 9 months ago
Check-in monitoring - about 1 year ago
Uptime check reports are delayed - almost 2 years ago

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