Outage in Honeycomb

Ingest errors and delays

Resolved Major
November 05, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating alerts related to our ingestion service, which has a higher than normal error rate and response time.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/06/2023 03:57AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 11/06/2023 03:01AM

We've scaled up the fleet in an attempt to deal with what seems to be a sudden spike in traffic. The new instances appear to be healthy, but we're monitoring our SLOs to ensure ingest becomes healthy.

INVESTIGATING about 2 years ago - at 11/06/2023 02:45AM

Escalate the incident severity to critical as more ingestion traffic is getting dropped.

INVESTIGATING about 2 years ago - at 11/06/2023 02:28AM

We're investigating alerts related to our ingestion service, which has a higher than normal error rate and response time.

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