Outage in Hootsuite Inc.

X/Twitter Authentication issues

Resolved Minor
June 14, 2024 - Started about 1 year ago
Official incident page

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Outage Details

Hey there! We are experiencing issues with authenticating/reauthenticating X/Twitter accounts to Hootsuite. As a result, you may encounter errors when attempting to add or reconnect X/Twitter accounts to Hootsuite. Currently connected accounts are unaffected. Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 06/15/2024 10:03PM

We can confirm that the issues with authenticating X/Twitter accounts to Hootsuite have been resolved. Thank you for your patience.

MONITORING 12 months ago - at 06/15/2024 11:12AM

Our teams are diligently monitoring the situation. Unfortunately, we do not have additional updates at this time as our partners at X/Twitter continue to investigate the issue.

MONITORING 12 months ago - at 06/15/2024 01:52AM

Our teams are continuing to monitor the situation as the issue is being investigated by our partners at X/Twitter

MONITORING about 1 year ago - at 06/14/2024 11:13PM

Our teams are monitoring the situation as the issue is being investigated by our partners at X/Twitter

INVESTIGATING about 1 year ago - at 06/14/2024 10:15PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 06/14/2024 10:10PM

Hey there!

We are experiencing issues with authenticating/reauthenticating X/Twitter accounts to Hootsuite.

As a result, you may encounter errors when attempting to add or reconnect X/Twitter accounts to Hootsuite. Currently connected accounts are unaffected.

Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding.

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