X/Twitter API Disruptions

As of 11:30 AM PST on March 10th, 2025, X has been back up and running and fully accessible via the Hootsuite dashboard.

- Streams: During the period of time that X experienced the issues, streams were not loading; no data loss is expected, and no user action is required post-recovery.

- Publishing: Users should now be able to send live posts to X accounts. Scheduled X posts that failed throughout the brief interruptions experienced on March 10th, 2025 would need to be rescheduled (https://ow.ly/Rwsu50VfthI).

- Connecting/Reconnecting X Profiles: Users should now be able to authenticate their X profiles within Hootsuite
Analytics: No user action is required; data has been backfilled

- Inbox 2.0: The X messages that were not retrieved during the interruptions will not be recovered
Hootsuite Listening & Talkwalker standalone: All available data has been recovered; users should re-attempt authentication if tokens/channels are disconnected

We appreciate your patience as our teams monitored the situation.

Hello,

X/Twitter is experiencing intermittent API issues, affecting multiple Hootsuite services including Streams, Publishing, Connecting/Reconnecting X/Twitter profiles, Analytics, Listening and Inbox functionality.

These issues have started at approximately 02:40am PST. Our team is actively investigating to determine the impact, and we will provide updates as soon as we have more information.

Thank you for your patience.