Outage in Hootsuite
Issues authenticating Thread accounts with Hootsuite
Resolved MinorIncident Report
Summary AI Generated
Hootsuite experienced a 4-hour incident where users were unable to authenticate or reconnect their Threads accounts, affecting the Hootsuite web and mobile applications as well as the Talkwalker web application. The engineering team investigated and resolved the issue, with full resolution confirmed after a monitoring period.
Hi there!
We are currently experiencing an issue impacting Threads integrations within Hootsuite. As a result, you may encounter errors when attempting to authenticate or reconnect your Threads accounts.
Our engineering team is actively investigating the root cause, and we are working to resolve this as quickly as possible. We appreciate your patience and will share an update as soon as new details are available.
Components affected
Hootsuite Web Application Hootsuite Mobile Application Hootsuite Talkwalker Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/23/2026 03:00PM
This incident has been resolved.
MONITORING
8 days ago - at 09/23/2026 01:46PM
We're pleased to inform you that the issue affecting Authenticating Threads profiles in Hootsuite has been successfully resolved. Thank you for your patience and cooperation.
MONITORING
8 days ago - at 09/23/2026 11:21AM
We are continuing to monitor for any further issues.
MONITORING
8 days ago - at 09/23/2026 10:58AM
Hi there!
We are currently experiencing an issue impacting Threads integrations within Hootsuite. As a result, you may encounter errors when attempting to authenticate or reconnect your Threads accounts.
Our engineering team is actively investigating the root cause, and we are working to resolve this as quickly as possible. We appreciate your patience and will share an update as soon as new details are available.
Latest Hootsuite outages
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Lumen by Talkwalker: Delayed data from Print, TV, Online, and Social sources - about 2 months ago
Delayed Dashboard Notifications - about 2 months ago
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