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Outage in Hope College System

Issues logging into Banner

Resolved Major
August 18, 2026 - Started 9 days ago - Lasted about 2 hours

Incident Report

We are continuing to work on a fix for this incident.

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Latest Updates ( sorted recent to last )
IDENTIFIED 9 days ago - at 08/18/2026 01:20PM

We are continuing to work on a fix for this incident.

INVESTIGATING 9 days ago - at 08/18/2026 12:11PM

We are currently investigating reports of an error logging into Banner that says Login failed! Please recheck the username and password and try again

IDENTIFIED 9 days ago - at 08/18/2026 01:06PM

We have identified the issue related to the network. We are in the process of troubleshooting and working to resolve this issue.

MONITORING 9 days ago - at 08/18/2026 01:13PM

We implemented a fix and are currently monitoring the result.

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