Outage in Hopin

Issues accessing Hopin.com

Resolved Major

May 10, 2023 - Started almost 3 years ago - Lasted about 16 hours
Official incident page

Incident Report

Description: Our team is investigating irregular activity that may be related to recently resolved incident

Components affected

Hopin Reception Hopin Stage Hopin Video Hopin Sessions Hopin Attendee Networking Hopin Attendee Networking Video Hopin Booths Hopin Websocket / Chat

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/11/2023 09:36AM

This incident has been resolved.

MONITORING almost 3 years ago - at 05/11/2023 07:34AM

Our team has deployed a potential solution and our platform appears to be stable; we are continuing to monitor it on our end.

MONITORING almost 3 years ago - at 05/10/2023 06:06PM

We have taken steps to resolve the problem causing this downtime. We are currently monitoring the issue. Any users still having issues accessing the site or logging in are recommended to refresh their browser and try again.

INVESTIGATING almost 3 years ago - at 05/10/2023 05:55PM

Our team is investigating additional issues impeding the access to and the performance of our application, as well as, our pricing pages and registration

INVESTIGATING almost 3 years ago - at 05/10/2023 05:11PM

Description: Our team is investigating irregular activity that may be related to recently resolved incident

Latest Hopin outages

Registration waitlist not enabled - almost 3 years ago

Speed Networking is not allowing attendees to connect - almost 3 years ago

Issues accessing Hopin.com - almost 3 years ago

Expo Booths as Sessions experiencing issues loading - almost 3 years ago

Issues joining Sessions on Hopin mobile app - about 3 years ago

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